How we quickly solve your accident repair problem
1. Contact Hilton
Coachworks first
Contact Hilton Coachworks - the UK's largest manufacturer-approved repair centre either via our form/WhatsApp or on 01279 757060.
2. We deal with your
insurance company for you
If you want to go through insurance, provide us with your claim number and we will be able to handle the rest of the process for you.
3. We repair your car to
manufacturer standards
Once here, our factory trained accident repair team rapidly ensure your car is repaired to as good as pre-accident condition - guaranteed.
4. Your repaired vehicle is
ready for you to collect
Once our team of experts have repaired it to its pre-accident condition, we will contact you to arrange collection or delivery of your vehicle.
Hilton Provide The Uk's Fastest Response For Manufacturer-Approved Repairs
Years In Business
Staff Members
Cars Repaired Per Year
Manufacturers Approved
Frequently asked Questions
Established in 1984 and having repaired over 250,000 vehicles - Hilton Coachworks have unrivalled expertise in quickly and efficiently undertaking accident repair work to manufacturer-approved standards. Review the FAQ to answer any of your queries or simply call us 01279 757060 for immediate assistance with any of your accident repair queries.
You have the right to select the most appropriate accident repair facility to ensure your car is repaired to the correct manufacturer-approved standard, with commensurate retention of your vehicle value and its safety for ongoing use.
Insurance companies use a selection of partnered body shops and garages to undertake the work on your vehicle. Often this includes the use of non-original or secondhand parts. This may compromise safety, performance and reliability, even voiding your warranty. It can also lead to costly repairs down the line, jeopardising the value of your vehicle and potentially impacting PCP finance plans.
A manufacturer-approved repair centre only uses parts, tools and methods provided by the manufacturer of your vehicle. All of our work restores your vehicle to its pre-accident, pristine condition. Using an approved repair centre like Hilton Coachworks solidifies the warranty of your vehicle, aligns with PCP finance plans and comes with guarantee for the length of your ownership.
If you have recently had a car accident and your vehicle needs to undergo repairs, you can contact us first. We will be able to provide you with an estimate to return your car back to the highest possible factory standards.
If you would like to make an insurance claim for a car accident, you can provide us with your claim number and insurance company, from here we can handle the rest. We will liaise with your insurance company to organise the collection, repairs, testing and the return of your vehicle, whilst providing you with a same-brand courtesy car*.
Hilton Coachworks are approved by over 15 of the UK’s most prestigious motor vehicle brands. We work directly with the likes of Mercedes-Benz, BMW, Audi, Volvo, Volkswagen, Tesla and Bentley to return your vehicle back to manufacturer-approved standards.
Click here to see a full list of the manufacturers we work with.
The repair duration for your vehicle will depend on the make and model as well as the condition it is in. Hilton Coachworks provides a comprehensive car repair solution, from processing to stripping, prepping, painting, polishing, valeting and fitting, before it is quality-checked and returned safely back to you.
A car accident in which you were at fault for causing it is classed as an at fault claim. A non-fault claim is where the other driver (third-party) is at fault for causing the accident.
If you inform us your repair works are due to a non-fault accident, we are able to assist you through the entire process. We can handle your insurance claim through one of our partnered accident management companies and even offer you a better loan car*. *Subject to Ts & Cs.
Accident management companies offer a seamless claims process for non-fault drivers. But even if you're at fault, there might be ways to simplify the process and get the support you need.
If you inform us your repair works are due to a non-fault accident, we are able to assist you through the entire process. We can handle your insurance claim through one of our partnered accident management companies and even offer you a better loan car*. *Subject to Ts & Cs.
Contact us today to discuss your queries with one of our experts.
If you are unable to drop your vehicle off to our accident repair centre in Bishop's Stortford, we can arrange the collection of your vehicle from one of our dealership hubs across the UK. There, one of our repair specialists will be able to inspect the damage on your vehicle, answer any questions you have and provide a courtesy car* if needed.
Once your vehicle has been repaired, tested and prepped, we will call you to organise delivery back to your local dealership where you can collect your vehicle.
